FAQ

Frequently Asked Questions

1. What materials are used in your jewelry? For Moon Honey Originals- All of my jewelry is entirely hand-fabricated in my studio, starting from pure 24k gold alloyed and milled to the desired purity. I pride myself on using the highest quality materials to craft exquisite pieces. Additionally, all gold and silver used is 100% recycled. I seek recycled vintage and antique stones when possible.

For vintage and antique jewelry- all materials are described within the product listings. Unmarked metals are tested for metal type and purity. 

2. What is your return policy? Because of the handmade and often one-of-a-kind nature of my pieces, I do not accept returns or offer refunds. However, I do offer exchanges and am always happy to work with you to make sure you are happy with your Moon Honey purchase.If you're unsure about sizing, materials, or details before ordering, please don’t hesitate to reach out with questions or concerns at hello@shopmoonhoney.com

3. Can rings be resized? Yes, some rings can be resized. Please reach out to me before purchasing to inquire about resizing options. Please note that there may be a resize fee for certain rings.

4. What is your shipping policy? All ready-to-ship orders are mailed out within 3-5 business days of the order being placed, and are shipped using USPS Priority Mail within the USA (carriers for international orders will vary depending on destination). Signature confirmation is available upon request. Please note that international orders may be subject to additional customs duties.

4. Do you offer custom orders? At this time, I am not accepting commissions for custom orders.

5. Can you source a specific piece of antique jewelry for me? I do offer personal buying services, and may have what you are looking for in my inventory already. Please contact me at hello@shopmoonhoney.com to inquire about sourcing.